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What We Can Help With
Ireland Casino is a comparison and review site for online casinos available to players in Ireland. We're not a casino ourselves, so we can't help with anything related to your account, a deposit, a withdrawal or a bonus at a specific operator — that has to go through the casino's own support team, since only they have access to your account details. Where we can genuinely help is with things like:
- Corrections — if a bonus offer, wagering requirement or payment method we've listed has changed, tell us and we'll check it against our fact-check date and update it
- Site suggestions — if there's an online casino operating in Ireland that you think deserves a look, we're happy to hear about it
- Feedback on our rankings or reviews — if you disagree with how we've rated a site, we want to know why
- General queries about how we research and rank the casinos on this site
- Media or partnership enquiries
Before You Get in Touch
A good few of the questions we get are already answered elsewhere on the site, so it's worth a quick check first:
- If your question is about gambling responsibly, setting limits or where to find support if play stops feeling fun, our Responsible Gambling page covers that in detail
- If you want to know more about who we are and how Ireland Casino operates, our About Us page explains our approach
- If your question relates to how this site itself may be used, including our terms of use, that's covered on our Terms and Conditions page
- If you're looking specifically at sites operating outside the UK's self-exclusion scheme, we've a dedicated page on Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed
What to Include in Your Message
To help us get back to you with something useful rather than a generic reply, it helps if you include:
- The name of the casino or the page you're referring to, if applicable
- What you've found — a broken link, an outdated offer, a factual error, or a general query
- Any supporting detail, such as a screenshot or a link, if it's relevant
- What you'd like us to do — correct something, respond to a query, or just pass on feedback
Specific, well-detailed messages are far easier for us to action quickly than vague ones, so a little detail goes a long way.
A Word on What We Won't Do
We won't process deposits, withdrawals or account changes for any casino — we simply don't have that access, and no legitimate comparison site would. We also won't guarantee a particular outcome from raising an issue with us, whether that's a faster reply, a changed ranking, or a resolved dispute with an operator. What we will do is read your message, check the facts where we can, and reply where a reply is warranted.
If your query involves a dispute with a specific online casino — a delayed withdrawal, a bonus term you feel was applied unfairly, or anything account-related — the first step is always the operator's own customer support, followed by whatever licensing body they operate under, since Ireland Casino has no authority to intervene in individual account matters.
Response Times
We aim to work through enquiries in the order they arrive. Response times can vary depending on how many messages we're handling and how detailed the query is, so we'd ask for a bit of patience — particularly for corrections that need to be checked against a casino's current terms before we update anything on the site.
Playing It Safe While You Wait
If you're weighing up an online casino while your query is with us, it's worth double-checking a few basics yourself in the meantime: that the operator is licensed, that deposit and withdrawal methods suit you, and that you're comfortable with the bonus terms before opting in. Our Responsible Gambling page has practical guidance on setting deposit limits and recognising when to take a break, which is worth a read regardless of which site you're considering.